Privacy Policy

Makna ("we", "us") respects your privacy and handles personal data in line with Indonesia's Law No. 27 of 2022 on Personal Data Protection (UU PDP) and applicable regulations.

1. What we collect

When you contact us through this website, we collect the information you choose to provide: your name, email address, company, and message content. We do not collect personal data through invisible tracking.

2. How we use it

We use your information solely to respond to your enquiry and, where you have requested it, to discuss our services. We do not sell personal data. We do not use your data to train shared AI models without your explicit consent.

3. Where it's stored

Inquiries submitted via the contact form are delivered through a third-party form service (FormSubmit) to [email protected]; they are held in that service's and the email provider's systems. This website itself does not run a contact-form backend and stores no form data on our servers.

4. Retention

We keep enquiry records only as long as needed to serve you and meet legal obligations, after which they are deleted.

5. Your rights

Under UU PDP you have the right to access, correct, delete, and object to processing of your personal data. To exercise any of these rights, email [email protected].

6. Contact

Questions about this policy: [email protected] · Jakarta, Indonesia.